The Body Shop, Swansea

The Body Shop, Swansea

The Body Shop is a renowned brand that champions ethical beauty, offering a diverse range of skincare, makeup, body care, and hair care products. Curating only cruelty-free lines, the company prides itself on its environmentally conscious practices. One of its sustainable initiatives is its pioneering in-store Refill Scheme, designed to reduce plastic consumption and encourage recycling.

Shoppers can browse various collections, including trending items, Mother’s Day specialities and new launches, complete with gifting options. Perks include a free wellness gift on purchases over £39, free delivery on orders over £35, and a 15% club discount for members of their loyalty club.

The Body Shop offers reliable customer support through Email and Live Chat services, ensuring customer satisfaction and assisting with any inquiries. Customers also have access to unique features such as the ‘Refer a Friend’, ‘Student Discount’, and ‘Gift Cards’ schemes. For regular updates, customers can subscribe to the company’s newsletters.

Based in Littlehampton, West Sussex, the company operates under Joint Administrators since an Administration Order in February 2024. The Body Shop is recognized for its transparency, as evidenced by publicly available official statements and reports on corporate governance, modern slavery, sustainability, and tax strategy. Lastly, they maintain a strong media presence across various social platforms like Facebook, Twitter, Instagram, and Youtube.