Citizens Advice Bureau, Swansea


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Citizens Advice Bureau, Swansea

Citizens Advice Bureau, Swansea is an established provider of free and impartial advice on an extensive range of issues. Committed to helping people navigate the daunting complexities of their problems, we offer assistance in various fields, including benefits, work, debt and money, consumer issues, family matters, housing, law and courts, immigration, and health.

Operating under the renowned Citizens Advice brand, our organisation is dedicated to providing holistic, practical solutions tailored to every individual’s needs. Our comprehensive advice covers introductions to benefits, universal credit, help for low-income individuals, child benefits, mortgage advice, and more. We also provide support for those dealing with work-related issues, such as redundancy pay, resignation notice periods, and maternity entitlements.

Acknowledging the prevalent issue of debt and financial struggles, the bureau offers detailed guidance on budgeting, debt solutions, and rent arrears. Finding practical solutions to consumer concerns – from energy supply and smart meters to consumer rights after scams – is another one of our goals.

Additionally, our knowledgeable team offers a wide variety of assistance in housing matters, from renting privately or from the council, homelessness, and mortgage problems to eviction for rent arrears.

In legal aspects, our advice ranges from the legal system and personal injury claims to civil rights and parking tickets. Health advice and immigration-related consultancy are also amongst our extensively offered services.

As a charity and a voluntary organisation, we rely on more than 16,000 exceptional volunteers.


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